Online Accounts and Mobile Tickets

When you buy tickets to a Portland'5 show, an online ticket account is created, or the tickets are added to an existing account. To access your account, follow these steps:

1. Go to https://portland5.evenue.net/signin
2. Enter the email address that you used to buy your tickets.
3. If you already have an account, you can sign in with your password or receive a verification code via email. Enter the verification code, and voila you’re in!
4. If you are accessing your account for the first time, you will be prompted to create a password. 

Sign in to your online account on your smartphone and download tickets to your mobile wallet for safekeeping and quick entry. You can always access tickets through your account, but downloading in advance saves time.

1. Log in to your account from your smartphone at https://portland5.evenue.net/signin
2. Tap on the event you want to download tickets for.
3. Tap on the button: “Add to Apple Wallet” or “Save to G Pay”
4. The wallet may prompt you for payment information to keep on record, but you can skip this step if you want to.
5. Tap ADD when presented with your ticket, or ADD ALL, if you are adding multiple tickets from one event.
6. Go to your Wallet and your ticket should be there!

Yes, you can send your tickets to someone else! There is no charge, and you can do it up to one hour before the scheduled start of the event.  

Tickets must be transferred between online ticket accounts. If you want to send tickets to someone who doesn’t have an account, they will be prompted to create one.  

Tickets may be transferred up to two times. A ticket transfer may be cancelled if the ticket has not yet been accepted by the recipient.  

And don't forget: a confirmation email or text is NOT a ticket!

You can transfer multiple tickets from multiple events, transfer to multiple people, all with the same easy process.  

1. Log in to your account at https://portland5.evenue.net/signin
2. Choose the Transfer menu, or if you are on your phone, scroll down to the bottom to find the TRANSFER button
3. Select the events and tickets you want to transfer, then fill in the mobile phone number or email of the recipient.
   1. You can fill in their name for easy reference, but this is optional.
   2. Also, if you are using the app, you can access the contacts saved on your phone.
4. Tap CONFIRM and your tickets will be sent via text message!

When someone sends a ticket transfer, you’ll receive a text message letting you know you have a pending transfer.

If you already have an account, accept the transfer and you will be prompted to log in to retrieve the tickets. If you do not have an account, you will be prompted to create one to complete the transfer.

1. Tap on the link from your text message.
2. Tap ACCEPT TRANSFER within 7 days of receipt.  
3. Log in to your account at https://portland5.evenue.net/signin
4. That's it! Your new tickets are listed in your account and can be downloaded to your mobile wallet. 

If you don’t accept the tickets, they will be returned to the sender.